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Delivery

SHIPPING

We only ship within the United States.


We offer shipping insurance as an additional charge you can add in the check out process by clicking the option just above the checkout button that says "shipping protection". 

 

It is a very small fee and will insure your package from loss, damage or theft.  If you choose to not get this insurance please note that you are taking full responsibility for your package if it is lost, damaged or stolen. 

 

RETURNS

Items are eligible for return within 30 days of delivery only if unused, undamaged, and in original condition. Proof of purchase is required. In stock non-custom orders are eligible for a full refund minus 9%. Because custom orders will be handmade specifically for you, custom items will be refunded at 50% if re-sellable.

 

Please contact us by email for our US address and to initiate your return LRoss@PaisleyFish.com

 

You will be responsible to pay return shipping costs and for shipping in original packaging or similar. For items over 100 dollars please consider purchasing shipping insurance or using a trackable shipping service. We cannot guarantee that we will receive your return item.  After we have received and inspected your return items we will notify you by email regarding your refund.

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